Quartet is looking for an Intern to join the Data Science team for the summer. Looker, Salesforce) to accurately reflect organizational behavior and drive better decision-making, Provide actionable insights (the "so what") for every dashboard created, ensuring data is put into action efficiently and effectively, Interface with a variety of internal counterparts to address day-to-day data- and reporting-driven inquiries, issues and requirements, Guide Clinical Operations initiatives end to end, ensuring data integrity, high-quality analysis, validation, and documentation, Develop and manage the analytics roadmap for the Clinical Operations team, Support Clinical Operations Leadership weekly meetings and goal review, 4+ years of experience in an analytical role, either through consulting or internal strategy and operations positions, 1-2 years of experience working with business users to understand, scope and map business questions to data that can be used to answer them, and developing answers and recommendations through analysis, 1-2 years of experience communicating data-driven insights and recommendations to senior executives, using Excel/Google Sheets and PowerPoint/Google Slides, Enjoys thinking both strategically and tactically; can solve for the big picture while executing against what needs to be done, Ambitious self-starter and appetite to learn in a collaborative, fast-paced, startup environment, Familiarity with CRMs (e.g. Examples of investments: AbleTo, Annum Health, axialHealthcare, WelbeHealth, Iora Health. Ability to clearly communicate across disciplines and work collaboratively. We connect people to the right care at the right time. Internship applications will be reviewed and accepted on a rolling basis, all applications must be submitted by April 30, 2021. Details. Convince C-suite, VP, Executive Directors, and Boards to join the Quartet network so that, using our free software, their company can receive new patient referrals and clinically collaborate with primary care providers. activities, duties or responsibilities that are required of the employee for this job. Specifically, the Centene Customer Success team is responsible for creating, implementing, and scaling Quartetâs Member Connections and Value Based Care programs across all 33 of Centeneâs Health Plans. Design, test, and deploy various security solutions for Quartetâs internal and external systems, Implement effective methods in anomaly-based attack detection / prevention and attack surface reduction, Promote secure coding practices within the application development teams, Work on improvement of existing tools and development of new tools. Quartet employees, known as Quartetians, work together within a common set of values; we collaborate and make a difference through Building Trust, Amplifying Diverse Perspectives, Advocating Fiercely, Showing Up in Earnest and Embodying Kindness. 10+ years experience in PR & communications, with at least 3 - 5 years of experience in healthcare / health tech. Leverage existing health care / health tech media contacts, and nourish new ones, to keep pace with the media industry and timely coverage. Quartet is a platform that makes it easier for people to get the best mental health care for them. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. The team will create a solid foundation and build strong working relationships with mental health providers, agencies, systems and vendors and effectively implement and integrate Quartetâs product into daily workflows and strategic plans. We were founded in 2014 with one vision. Self-starter who is a proven leader in a fast-paced, growth stage startup environment. Partner with the Quartet Implementation, Operation, and Product Leads to develop an operational plan for ensuring customer goals are achieved and Quartet is set up to delivery value/ROI for each customer. jsmith@quartethealth.com). The Product Strategy and Design team is the link between our business operations, product managers and our customers. The Business Development team is responsible for bringing in new revenue to Quartet by selling to National Health Plans, Regional Health Plans and Health Systems across the country. Provide consistent feedback to support them in daily problem solving as well as long-term professional development goals. Click here to meet our team. We are deeply committed to growing a diverse team and an equitable and inclusive culture where all Quartetians are empowered to be themselves and do their best work. Foreign languages (Spanish, Portuguese a plus). Develop an in-depth understanding of Quartetâs software and services, with a particular emphasis on technical feature configuration. We manage all referrals from various referring entities, as well as proactively reach out to patients who have untreated or mismanaged mental health needs. Leverage audience insights to inform ideation; develop consistent cadence of A/B testing workflow to drive performance. landing pages, digital ads, video, collateral, email, text, fax, direct mail). This role is Full-Time and will be working out of Eastern Standard Time. Quartet Health, Inc. Staff and prepare spokespeople for public-facing speaking opportunities, including press interviews and public speaking events. Quartet employees, known as Quartetians, work together within a common set of values; we collaborate and make a difference through Building Trust, Amplifying Diverse Perspectives, Advocating Fiercely, Showing Up in Earnest and Embodying Kindness. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: Lead the implementation of Quartetâs value based care contracts with mental health practices and providers, Become a subject matter expert in the APM, Introduce APM to key practice stakeholders including executive and clinical leadership, Complete initial practice discovery to understand practice workflows and inform implementation, Comfortably engage with executive and VP-level stakeholders, Identify partners and key stakeholders across mental health practices to design processes and workflows supporting participation in the APM, Cultivate collaborative relationships with internal Quartet stakeholders including customer success, product, technology and data analytics, Project managing key implementation components including developing data sharing workflows, Develop an in-depth understanding of Quartetâs software and services, with a particular emphasis on technical feature configuration. All campaigns require a very high touch with the prospective client - we work on individual campaigns for months at a time and work with a large number of senior external stakeholders. About the team & Opportunity:The Mental Health Network Acquisition and Implementation Team is responsible for building a high-performing network of mental health care options to meet the needs of patients and populations across all markets. Quartet partners with health insurance plans and health systems in 32 states across the country to help people get the care they need. Responsibilities may change at any time in discussion with the Chief of Staff. Facilitate ongoing collaboration between copy and design (Marketing and Product design) to bring brand to life. Business development for Quartet is much more than sales. Responsibilities include but not limited to*: *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The Care Navigation team is responsible for working directly with patients to connect them to mental healthcare providers. PDSA cycles). The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships. Quartet Health has raised a total of $159.5M in funding over 5 rounds. Serve as subject matter expert in meetings with internal Quartet Product team to represent the needs and interests of Quartetâs mental health network, and inform technical roadmap planning, Cultivate collaborative relationships with internal Quartet leadership stakeholders (VPs, Directors, Managers) to create efficient and scalable processes that mutually serve both parties, Two or more years of experience directly managing a team of sales professionals. Because of the depth of our partnerships, together with Customer Success, we donât just âleaveâ after a contract is signed, but rather help to mutually define goals and objectives of our enterprise partnerships and ensure we support the GTM development against those expectations. Backed by $153MM in venture funding from top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners and Centene Corporation, Quartet is headquartered in NYC and is currently operating in several markets across the United States â Pennsylvania, Washington, Northern California, New Jersey, North Carolina, Louisiana, and Illinois. Our approach is âpartnershipâ rather than selling, to align on joint pain points, value and product capabilities. You will run the Clinical Operations Leadership meetings and be responsible for helping to set and track goals across the team. Recent News & Activity. Manage C-level, enterprise-scale stakeholder relationships with Centene Health Plans ensuring that our objectives are in alignment with their strategy and that our customers are seeing ROI and impact from their investment in Quartet. Reporting to the Chief of Staff, this position will build trusted partnerships with leaders throughout the company and support them in ensuring effective management of time, effort, and resources in order to generate maximum efficiency of their department goals. Partner and collaborate with various Quartet teams to ensure client needs are met and deliver high client satisfaction. We are driven by the knowledge and passion of our colleagues, our desire to put in quality work for the sake of our patients, and our recognition that every Quartetian has something important to say, value to add, and a life outside of work. PDSA cycles), Critical core competencies include: Excellent communication skills, strong problem solving skills, highly organized, effective at time management, adept at navigating technical software, Self-driven, motivated and results oriented, Comfort with fast-paced often changing environments, Experience in conducting product demos of a technology platform and developing sales presentations (in both a virtual and in-person environment), Experience with motivational interviewing, Experience working within a CRM system such as Salesforce, Experience selling or representing software as a service (SAAS), Experience selling or supporting healthcare providers, Flexible, adaptable, open to the rapid changes inevitable in a high-growth company. View Quartet Health stock / share price, financials, funding rounds, investors and more at Craft. Assist with annual SOC2 and HITRUST (re)certification and 3rd party vendor assessments. Examples of investments: 66nao, Quartet Health, US HealthVest, WelbeHealth. Your availability to intern on a full-time basis, and also what dates you are available to join full-time or part-time after your internship is complete. About Us - Quartet Health. Critical thinking skills, organized, thorough, and capable of switching gears fast, Passion for improving lives by unifying physical and behavioral healthcare delivery, Provide direct oversight to a team of Care Support Specialists, Act as operational and workflow expert for inbound patient calls, Lead, motivate and coach a high-performing team managing multiple support lines, Establish key metrics to optimize our support lines outcomes, Become proficient in Quartet technology, tools, messaging and workflows, Develop, implement and oversee a support line strategy and processes, Monitor and use data to continuously improve the teamâs efficiency, Collaborate with the Care Navigation management team to ensure best patient experience, Work cross-functionally with internal teams to ensure we are optimizing the use of all our systems, Act as support line expert in internal meetings, Experience monitoring performance metrics, Strong written and oral communication skills; strong organizational skills, Collaborative and supportive management style, Experience working with digital telephony systems preferred, Experience working in a healthcare organization required. We know this is vital in realizing our mission to improve the lives of people with mental health conditions. Showcases a strong POV on the health tech / mental health care landscape, and proactively develops plans to successfully grow the Quartet brand and position us competitively in the market. Quartet will also never ask for bank information (e.g. Ensure Quartet maintains its position as a thoughtful, expert, market leader and effective solution. A successful candidate will have a strong understanding of the healthcare industry, and have a constant pulse of the healthcare / health tech media beat. Due to COVID-19 precautions, this internship will be remote / virtual, so you can work from home in any location to participate. This program is ten (10) weeks in length and will immerse you into the culture of a start-up focusing on technology, entrepreneurship and healthcare. We collaborate with the business to navigate those risks using the law as a tool to provide business solutions, all while operating in a fast-paced, entrepreneurial and diverse environment. Work cross-functionally within the Marketing team, and across the company (e.g. Manage the inbound call lines for patients, Assist patients in their care journey when they call Quartet, Transfer patients to their Care Navigator when appropriate, Support administrative tasks needed by the team, Work cross-functionally to improve patient outcomes, 2+ years experience working in an inbound call center and/or administrative assistant, Willingness and comfort with swift tactical changes based on engagement learnings. This role will provide expert operational support to help improve our overall patient outcomes. By ensuring care is personalized and tailored to individual patient needs, Quartet strives to significantly improve patient outcomes and overall well-being. Apply now Apply later. Quartet does not accept unsolicited headhunter and agency resumes. Please note: Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. A passion for mentoring, developing, and growing talented teammates; at least 3 - 5 years of management experience required. Have someone to refer? Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. Quartet will also never ask for bank information (e.g. You will partner with other analysts to deliver on strategic business initiatives and develop a strong knowledge of our internal data systems and an understanding of how to use them to operate efficiently. Quartet is a platform that makes it easier for people to get the best mental health care for them. The Mental Health Network Acquisition & Implementation team and the Mental Health Network Management team, build and engage our Mental Health ecosystem so that patients referred through Quartet have access to effective mental healthcare. This person is someone who leaves no stone unturned with a strong eye for detail and with endurance to consistently uncover impactful insights. Incoming third year J.D. Establish content frameworks that enable the team to hold content to high standards of clarity and style, maintaining brand consistency. and pricing proposals, Coordinate with internal teams to map Quartetâs leadership to appropriate customers, bring in subject matter experts, and coordinate meetings, Execute on partnership discussions including explaining Quartetâs product, value and strategy, Align prospective partner expectations and needs to internal resource capacity and planning cycles, Produce deal specific and generalized marketing collateral, 5+ years of work experience w/ 2+ years of healthcare experience preferably in the payor and/or provider spaces, 3+ years supporting complex client engagements and/or sales initiatives, Collaborative team player with a proven ability to partner cross-functionally, Strong written and oral communication skills; strong analytical abilities, Ability to travel up to 25% of the time when safe to do so, Healthcare consulting, investment banking, or PE experience, Experience with, or training on, complex sales cycles, and processes, Quartet actively encourages applicants of all backgrounds to apply and is proud to be an equal opportunity employer. product development, marketing, privacy, regulatory, administrative, policy, conflict of interest, employment and technology. Have someone to refer? Lead sales cycle with key accounts by meeting with executives from enterprise-level, multi-state mental health treatment entities. Responsibilities may change at any time in discussion with the Chief of Staff. You will work on real projects that deliver real impact for people, receive mentorship and feedback, form lasting connections beyond your time here, and discover whether healthcare technology is the right career path for you. Want to know what Quartet life is like? As a manager on the Care Navigation team, you will assist the team in providing the best service to our patients by providing operational support and guidance. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. The Care Navigation team is responsible for working directly with patients to connect them to mental healthcare providers. Facilitate legal process and procedures improvement through team collaboration. Existing investors … As a member of the Care Navigation team, you will work directly with patients to provide support in their mental healthcare journey. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. Mental health care, made easier | Quartet is a platform that makes it easier for people to get the best mental health care for them. 113 Repeat Investors in Mental Health Startups. Ability to use passion and care while interacting with patients with behavioral health needs. Quartet is a pioneering healthcare technology company striving to improve the lives of people with mental health conditions. Work independently and in collaboration with a data scientist on an original research project, Learn about an industrial use-case of causal inference methods to assess program impact and segment the patient population, Make material improvements to our understanding of how Quartet drives patient outcomes and how those outcomes differ over patient populations, Extend our current analysis pipeline to improve the efficiency and robustness of our studies, Communicate your observations and conclusions to a broad group of stakeholders, Bachelor’s degree in statistics, biostatistics, epidemiology, economics or a related field, Strong statistical and data visualization skills in R, Competency in using Jupyter or R markdown notebooks to organize and share your analyses, Comfort with the Linux command line, R environment management, and git for version control, Strong written and verbal communications skills, Self-starter who is curious, reliable, and knows where to look for the right answers. To qualify for this list, an investor had to invest in more than one mental health startup — that’s it. Our suite of products enables a proven model that integrates care for patients with chronic medical and behavioral health conditions. To perform this job successfully, an individual must be able to perform essential job duties - reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Mental Health Network Management Team is responsible for managing a high-performing network of mental health care options to meet the needs of patients and populations across all markets. Highly-collaborative leader who actively builds trust with colleagues and external partners. 4+ years of experience in an analytical role, either through consulting, finance or internal strategy and operations positions, Trustworthy, with a strong sense of integrity and discretion, Ability to align and influence different teams and levels of leadership, Strong critical thinker who can balance big-picture priorities and day-to-day details, Strategic mindset and highly analytical thinker with sound business judgement, Organized, detail-oriented, and capable of maintaining deadlines, Highly adaptive, entrepreneurial, and pragmatic â able to turn ideas into action, Collaborative team player with a proven ability to work cross-functionally, Exceptional communication skills; ability to distill complex information to digestible form and create compelling presentations for a range of internal and external audiences, Bachelor's degree or equivalent experience, Experience working in a fast paced / high-growth start-up environment, Experience working with C-suite leaders internally and externally, Strong command of the complexities of Quartetâs business, technology, and services, and Quartetâs relationships with customers and users, Trusted relationships with Quartet employees across the organization, , from initial telephonic outreach through final implementation, of mental health organizations including, agencies, health systems, and strategic partners across multiple states, Cold call prospects to start sales process. Have someone to refer? Serve as the quarterback for all customer inquiries, reporting needs, and risk identification / mitigation. Serve as a leader on the Marketing & External Affairs Team, contributing to strategy, planning, prioritization, and execution. We manage all referrals from various referring entities, as well as proactively reach out to patients who have untreated or mismanaged mental health needs. Number of Employee Profiles 12. Be accountable each day for the quality of your work. As part of our commitment to building a diverse team, we have signed the Parity Pledge and actively encourage applicants of all backgrounds to apply. Quartet Health, a company that wants to close the gap between physical and mental healthcare, has raised a $40 million Series B led by GV (formerly Google Ventures). Quartet Health is a platform that makes it easier for people to get the best mental health care for them. The Mental Health Acquisition and Implementation Team sits within the Clinical Operations team. This program is ten (10) weeks in length and will immerse you into the culture of a start-up focusing on technology, entrepreneurship and healthcare. Quartet is a platform that makes it easier for people to get the best mental health care for them. They will be responsible for overseeing our Care Support team who manages all incoming calls on multiple support lines. Manage and prioritize all requests for Marketing content, resourcing a small team of copywriters and content producers to produce high-performing content and meet deadlines. We are driven by the knowledge and passion of our colleagues, our desire to put in quality work for the sake of our patients, and our recognition that every Quartetian has something important to say, value to add, and a life outside of work. Quartet is a platform that makes it easier for people to get the best mental health care for them. You're now subscribed to our newsletter! Manage a small team of talented communicators who run social media, events, external convenings, and enterprise positioning. Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, full medical, dental + vision coverage, generous parental leave, commuter benefits, 15 free therapy sessions + unlimited copay reimbursements for mental healthcare, 401K, ESPP, gym benefits. Our Centene partnership requires someone who enjoys a fast-paced, innovative environment with daily client interactions, as we build and scale the countryâs first value based care model for mental health. Quartetâs Market and Customer Success teams are responsible for delivering value to customers, which starts with building a strong local presence in each of our markets. Quartet is a platform that makes it easier for people to get the best mental health care for them. Email talent@quartethealth.com to submit their details to us. jsmith@quartethealth.com). Explore Quartet Health's investment information, scientific platforms, therapeutic approaches, indications and more here! Excellent research, writing and communication skills. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. Gain a thorough understanding of Patient and Mental Health processes in order to lead strategic partnerships and improve operations, Leverage available reporting infrastructure and tools (e.g. This position requires outstanding analytic and communication skills, the ability to collaborate with a wide variety of colleagues, experience prioritizing work in a fast-paced environment, and the tenacity to execute against deliverables in a timely, high-quality fashion. Quartet is a platform that makes it easier for people to get the best mental health care for them. Today, Quartet Health announced a partnership with SilverCloud Health to offer clinically-validated digital mental health support to its patients nationwide. 10+ years experience developing messaging, content, and strategy to grow engagement with diverse groups of audiences across diverse marketing channels (e.g. The level of this role will vary depending on the level of experience of each candidate. to partner with our Clinical Operations team to measure and improve the effectiveness and efficiency of our Mental Health Provider engagement and patient care coordination efforts. We built Chronically Capable to be accessible for everyone, but we know that accessibility is an ongoing process. They will lead content strategy, and manage a team of content producers to make Quartetâs narrative, storytelling, and value proposition come to life for our audiences: patients, mental health providers, referring providers, and health insurance plans. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. This leader will work cross-functionally across the company, including with Product and our Operations teams, to ensure Quartet drives a unified and high-performing content experience for all our users. Unlimited vacation, volunteer opportunities, team events, mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements, medical, dental + vision coverage, generous parental and military leave, commuter benefits, 401K match, and stock option grants. You can also subscribe To make this vision a reality, a different mental healthcare system is needed. Quartet is committed to enabling every person in our society to thrive by creating a collaborative behavioral and physical health ecosystem. The Clinical Operations team supports patients getting access to the mental healthcare that is right for them through direct patient support and through the development of a robust mental health network. Quartet will also never ask for bank information (e.g. The Client Manager is responsible for supporting overall success with a defined subset of Centeneâs Health Plans. Experience working with healthcare providers or working on mental health related projects, Knowledge of EHRs for data reporting or quality improvement, Autonomous with demonstrated capability for problem solving, decision making, sound judgement, and assertiveness, Willingness to travel within the assigned region (if the company returns to travel), Understanding of population health management programs or quality improvement. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Got questions, feedback or ideas? The Design team is responsible for design research, product and production design.
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