GetHuman3910272 indicated the issue is not fixed yet. Contact Us Välj det land där evenemanget äger rum. I contacted AXS about how to ensure I can still receive a refund. If an event is cancelled, a refund will automatically be issued to the credit card used for purchase (refund processing times vary – thanks for … ... My event was cancelled and I was told I was sent a refund on 3/16 and I would receive it within 30 days. Account Basics, Your Events, Personal Information, Security. While AXS Tickets does not offer live chat, they do have a phone number. Delivery can be delayed for some events, and you’ll see more info on the event page if there is a delay. AXS App. So he said he didnt had the time to help us that we could continue looking and buy new tickets as long as we call back to cancel the first ones within 24 hrs. AXS.Com fraudulently charged a stolen credit card number AXS.Com fraudulently charged almost $1600 on my credit card and I've never heard of the company until it showed up on my statement. How Do I Contact AXS-UK? However they mentioned they need to charge a fee for cancellation. Please make sure to check your main inbox and any spam folders. Subject: Message: (5000) chars . AXS Mobile ID allows you to manage your tickets digitally. Axs Overview. Selling Tickets. The best phone number for AXS Tickets is their 888-929-7849 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AXS Tickets? The easiest way to contact the US Fan Support Team is by submitting a ticket here . Or is any of the information above inaccurate? Exchange, Refund and Cancellation Policy. Refund policies vary by venue and event; by purchasing a ticket or Right, you agree to the refund policy of the associated venue and event. But I want 2 tickets! The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. Website. You may contact the UK through their website, https://support.axs.com/hc/en-gb, and select Submit A Request, email them at supportuk@axs.com, or you may reach them by calling Customer Service at 0203 481 55 06. Receive and Use Tickets. AXS Mobile ID is a digital ticketing system and the only admission method at The O2 and The SSE Arena, Wembley. (United States) x Refund my Cocoa beach ticket so I can buy the ticket at Sunset Cove tomorrow or exchange my ticket for tonight to tomorrow on the app. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The issue in GetHuman3910272's own words. Install the AXS app before your event. Your phone is your ticket — use the app at entry to get in. Transfer Tickets. Please select the appropriate country for your request. However, ACHs can and should move in 1 day. Got a notification about event date change, requested a refund the same day, got a confirmation email but no refund. Buying Tickets. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Close . Meanwhile, AXS also is holding the $700 from the sale of the second set of tickets. ... How do I get a refund for classic hard stock tickets? Salutation: Name: Contact No. Deal introduces AXS’s innovative ticketing technology to Japan through partnerships with Yahoo Japan Ticketing AXS, a leading ticketing, data and marketing solutions company, is delivering innovative, mobile-first, identity-based ticketing to… Read More. Editor, Marcus Herbert. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. AXS bill refund service. Please let us know so we can keep sharing the best possible information with other customers. Next page. Axs Overview. Enter the recipient’s first and last name, email address, optional note and phone number. Phone Numbers (888) 929-7849. If you would like to receive a refund for the full amount and cancel your tickets, please contact our customer service department here: https://support.axs.com/hc/en-gb. So now I am out tickets and probably money. Strength in numbers! When a new date is announced, there is nothing you need to do: your tickets are valid for the new date and you will be notified. So they now have my money AND the buyers money who I sold the tickets to. Although its AXS's website you buy them through, which looks the very same as the other ticket sections. Event Changes. App Basics and Help. Simply complete the form below. If you hold tickets and/or Right(s) to an event that is postponed or cancelled, you should contact the venue directly to obtain information about postponed dates of the event and whether there is an applicable refund. Event Changes GetHuman3910272's Refund a Charge issue with AXS Tickets from November 2019. Random Acts of Kindness and All things Positive! Follow other customers in the midst of the same issue or find a prior solution. GetHuman3910272 did not yet indicate what AXS Tickets should do to make this right. AXS Mobile ID allows you to manage your tickets digitally. Any rights to entry purchased on the Resale Marketplace cannot be refunded in the event of a postponement, … This was over a year ago, and the card I had used to purchase these tickets had to be cancelled. You can also check out our support home page here and live chat with us during our regular business hours: 8AM - … Contact Axs customer service. Strength in numbers! Transfer Tickets. They also took a hefty £60.00 fee for selling the tickets on our behalf. This was over a year ago, and the card I had used to purchase these tickets had to be cancelled. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I am not able to open the the axs app or flash seats app on my phone , how do I a... Hi,**I recently purchased my Lakers Tickets via their website which redirected to... Natasha Graham transferred * tickets to me *****@***.com to The Temptations*Four... GetHuman3910272 tried calling AXS Tickets. Tap below to get started. I've been a customer for about * years now, AXS has let me down in the past but i'm hoping we can make this right! c) Where you choose not to attend an event because you are concerned about catching coronavirus. The first customer rep I spoke to said he didnt think that section should be live, shown to users, until all other tickets at the lower price had sold first. AEG Names AXS Its Official Mobile Ticketing and Resale Partner By Jason Stone | Featured, News. Event Checklist and FAQs. For failure number 3, I did not receive any message acknowledging the request for transfer. We are waiting for GetHuman3910272 to fix the problem and share the solution with the rest of us customers. (Like 10 min after the purchase). You can call Axs at (925) 357-4228 phone number, write an email, fill out a contact form on their website www.axs.com, or write a letter to Los Angeles, California, United States. Not being able to access my tickets, I eventually found the number to ring for Customer Services where the disembodied voice faded in and out to the point of being indecipherable, not giving me the best experience or filling me with confidence in the service. NParks Camping Permit Application. First: share to improve GetHuman3910272's odds. All fields are mandatory, unless otherwise stated. Get tips from pros & other customers, and get it handled faster: GetHuman3910272 started working on this issue. I called a month ago to request a refund for tickets I purchased back in May for a concert that I can no longer attend … Ultimately, a week later, the ACH transfer finally reached my checking account on Friday, July 19. AXS Station; AXS e-Station There is only 1 way to get customer help from them. I ask if it can be a goodwill service as is the first time and I had played my part to call in immediate( 7s) after payment without delay. I contacted AXS about how to ensure I can still receive a refund. * Confirm your ticket transfer. As it is part of the overall ticket price and not an additional donation, this is not something that AXS can refund. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Recent recommendations regarding this business are as follows: "Don't use them", "Don't use AXS for ticket purchases. We can help you get AXS Tickets's attention and get better help faster. AXS.com provides ticketing technology and services to our clients, on whose behalf we sell tickets via the AXS.com website and mobile app. ", "Vvvvvvvvvvvvvvvv … Ticket Delivery, AXS Mobile ID, Flash Mobile Delivery and more. b) Rescheduled events where you cannot or do not want to attend the rescheduled event. Help with my AXS Tickets issue. 1 2 3 4 5 6 …. AXS.com Info ; Features ; Contact Us ; Cookies ; Feedback ; Help ; Privacy Policy ; Purchase Agreement ; Refund Policy ; Shipping Policy ; Terms of Use ; Tickets by Phone ; RSS Language ; Hey! It eliminates paper tickets and allows you to enter events with a quick scan of your ticket on an app. (United States) x I brought a concert ticket to the groove fest lll for Sep **th keith sweat and Johnny g... GetHuman6066341's Refund a Charge issue with AXS Tickets from May 2021 AXS (pronounced access) is a digital marketing platform for purchasing tickets for sports and entertainment events in the United States, and internationally. It was developed and is operated by Anschutz Entertainment Group (AEG) in partnership with Outbox Technology. But AXS still wont refund me. We review all refund claims in line with the TicketPlan protection terms and conditions. Spent at least 5 hours with various representatives on live chat and on the phone with no help. NParks BBQ Pit Booking and Payment. AXS Station; AXS e-Station a) Events which are cancelled by the venue, organiser or ticket seller. i bought a ticket for a concert but its wayy overpriced. It eliminates paper tickets and allows you to enter events with a quick scan of your ticket on an app. The support chat is completely useless and after finally being connected to an agent, they told me I had people in front of … Transfer Basics and Help. Receive and Use Tickets. The easiest way to contact the US Fan Support Team is by submitting a ticket here. Selling Basics, Help and Getting Paid. Axs was first mentioned on PissedConsumer on Sep 03, 2013 and since then this brand received 518 reviews.. Axs ranks 20 of 197 in Tickets category. AXS Account. Ticket Delivery, AXS Mobile ID, e-tickets and more. AXS Station What's New Promotions Services AXS Plus Locations AXS e-Station Pay My Bills Now What's New Promotions Services AXS m-Station What's New Promotions Services AXS Receive Other Online eServices NParks BBQ Pit Booking NParks Camping Permit Application Help … If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If you are a reseller of tickets on our Service, we require that you refund the proceeds you received in a Resale Ticket transaction from a buyer (so that every party receives the appropriate refund of payments made). In the future, it will also give you the ability to sell and buy seats through AXS Official Resale endorsed by the venues. I still haven’t heard anything back. I called back * days ago to check the status of my request and all the representative could do was put in another request. AXS Hotline: (65) 6560 2727 (8.30am - 6pm daily) Fax Number: (65) 6636 4550 ... Fax Number: (65) 6636 4550 We'd love to hear from you. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News, Plusnet price hike for 100,000s of customers. : Email Address: Contact Method: Phone Email None. Thus, failure number 4. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Incompetent Chat Support for Covid Refunds AXS unfortunately had to cancel a concert I had purchased tickets for. How do I contact Fan Support. I also bought insurance on the tickets when I first purchased them. Transfer Basics and Help. Buying Basics, Resale, Accessible Seats and more. AXS Mobile ID. Cancelled, Postponed and Relocated Events. You can also check out our support home page here and live chat with us during our regular business hours: 8AM - 10PM CST (7 Days). AXS unfortunately had to cancel a concert I had purchased tickets for. Wanted to upgrade and call to the phone number probided by the receipt. Their employee told me it can be upgraded and the options he gave us were worst than the one we had. General Questions. AXS.com Info ; Features ; Contact Us ; Cookies ; Feedback ; Help ; Privacy Policy ; Purchase Agreement ; Refund Policy ; Shipping Policy ; Terms of Use ; Tickets by Phone ; RSS Language ; Hey! Companies respond better when others are watching. Cut n paste answers if you get through to live chat and you will not be able to talk to anyone on the phone at all. Please note that if an opening act or guest artist is changed or cancelled, the event is not considered cancelled and you will not be entitled to a refund or exchange. From the time of announcement, ticket holders will have 30 days to request a refund for the rescheduled show. No paper tickets required. In September 2019, AEG bought out Outbox's partnership and AXS is now a wholly owned subsidiary of AEG. Product/ Service Question: 6d ago “To see about money I spent on tickets n see how it works now” ; 1Y ago “Can't get tickets from stubhub” ; 1Y ago “Need to retrieve tix that were sent to a non working email” Contact Us; AXS Network. Contact Us; AXS Network. I call the customer service immediately after making payment for my bill to cancel the payment because I want to pay direct to the merchant. AXS Mobile ID is a digital ticketing system and the only admission method at The O2 and The SSE Arena, Wembley. NParks BBQ Pit Booking and Payment. We often link to other websites, but we can't be responsible for their content. The app tells me my account has been disabled and I can't get to my concert ticke... brought my grand son a ticket for Jurrassic quets today but did get email confirmation. For shows that have already announced a rescheduled date: Beginning May 1, you will receive an email from AXS.com with instructions for obtaining a refund. The story unfolds as follows. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact AXS Tickets in an easy-to-use summary. There are no refunds or exchanges once tickets have been purchased. Axs was first mentioned on PissedConsumer on Sep 03, 2013 and since then this brand received 522 reviews.. Axs ranks NParks Camping Permit Application. b) Rescheduled events where you cannot or do not want to attend the rescheduled event. The best phone number for AXS Tickets is their 888-929-7849 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. A representative told me that I would be emailed a response to my request **-** hours later and I heard absolutely nothing back. I called a month ago to request a refund for tickets I purchased back in May for a concert that I can no longer attend (on Nov.**th) in Orlando because I have a book signing in another city. Companies respond better when others are watching. Share with us your suggestion and feedback. However, at this point in the process, please be aware that TicketPlan protection does not cover refund claims for: a) Events which are cancelled by the venue, organiser or ticket seller.
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